"Long stay on J3 but amazing staff"

About: Addenbrooke's Hospital / Neurosurgery

(as the patient),

I came in for Jugular Foramen Decompression. Unfortunately my operation got cancelled two times due bed crisis then major incident.

Eventually admitted on J3 by a friendly nurse called Jeanette. She was so friendly, approachable, caring, and reassuring. In the end stayed in for 8 nights on day ward. In this time I was in good care my numerous of staff including Nikki and Melissa. Several others to mentioned but don't know there names.

On day of op I was so calm which I'm still today find suprising, as been worrying for so long.

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Response from Addenbrooke's Hospital

Thank you for taking the time to let us know that you were treated with kindness by the staff on J3, and that you felt reassured and calm. I will ensure that the staff receive your thoughtful comments. I am sorry that your operation was initially cancelled twice, but I hope that you are now on the road to recovery. Patient Advice and Liaison Service

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