"A very positive experience at Lincoln"

About: Lincoln County Hospital / Cardiology

(as a friend),

I took a neighbour to attend a cardiac clinic at Lincoln County Hospital. From arrival at the hospital reception the staff were efficient, helpful and friendly. My neighbour had two consultations with the doctor and three procedures all of which were carried out with hardly any waiting time. The doctor was excellent and took time to ensure that we understood the diagnosis and answered any questions. Other staff were helpful and didn't just point us to the various clinics but took us when we asked for directions. A very positive experience at Lincoln.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Hillda

I am very pleased to hear that your friend had such a positive experience in the Cardiology Outpatient Department. The whole team works very hard to try and ensure that our patients and their family/ friends get seen on time and get their concerns/ questions answered. I have passed these comments to the team as I am sure that they will appreciate the feedback.

Regards

Alun Roebuck

Consultant Nurse for Cardiology/ Associate Chief Nurse