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Care Opinion

Great service

Story from nhs.uk

"Great service"

About: Torbay Hospital

Just moved to Paignton from Hertfordshire I needed a urgent referral to the RA clinic as I was running out of certain drugs which could not be prescribed by my GP. I was amazed that the secretary managed to get me an appointment the same week. This would never have happened when residing in Hertford, would have to wait at least a month that's if I could get through to someone. thank you so much it's been a big weight off my mind. As without these drugs I would be in terrible pain.

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Responses

Response from PALS Dept, Torbay and South Devon NHS Foundation Trust 9 years ago
PALS Dept
Torbay and South Devon NHS Foundation Trust

Submitted on 23/02/2015 at 09:36
Published on Care Opinion at 16:11

Thank you for your kind comments. We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards South Devon Healthcare NHS Foundation Trust

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Response from Torbay Hospital 9 years ago
Torbay Hospital

Submitted on 23/02/2015 at 09:39
Published on nhs.uk on 24/02/2015 at 00:01

We are delighted to read your encouraging comments. Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned. Kind regards South Deovn Healthcare NHS Foundation Trust.

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