"Lack of Communication"
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
My elderly parent is current on an orthopaedic ward and I am shocked and appalled at the lack of communication from staff, they never introduce themselves, through I suspect fear of being named in a complaint. When they do speak they give conflicting information. This is not the worst of it the lack of dignity they show to elderly patients is appalling. Care, compassion, communication all of these are severely lacking within the nursing and medical staff on the orthopaedic wards. Please do not patronise my post with your typical we are sorry to hear this please contact the matron rubbish as she has been invisible and I would suggest staff follow her poor lead!