"Excellent care."

About: City Hospital (Birmingham)

I was admitted via A&E to AMU 2 and the help and care I received here was outstanding. I was looked free impeccably and always helped when I needed it even if I did not explicitly ask for it. The nursing team that looked after me regained my faith in the NHS and I honestly have never been treated so well in my entire life. The toxicology doctor I was seen by was brilliant and explained everything thoroughly and reassured me. I would like to thank the night staff on my first two nights who kept me safe from myself and sat with me, I am eternally grateful. Thank you. The best care I have every received.

Story from NHS Choices

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Response from City Hospital

Thank you so much for your kind words. I am very pleased that our staff provided you with safe, good quality care and kept you informed. I hope you have now fully recovered. Best wishes, Toby Lewis, Chief Executive.

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