"If you have a choice never go to A&E"

About: William Harvey Hospital

Went to have a scan a visit had been arranged the specialist was not informed that I had arrived the hosp denied all knowledge I arrived at 3pm had a blood test saw two doctors and left the hosp at nine with one blood test taken and two doctors carrying out the same test. No scan was told sorry but the specialist left at five! We will call you sometime this week to tell you when can do this scan. Hope the pain in my head is not a brain Tumour was not impressed when told they didn't think it was anything serious.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for your feedback, I am sorry that you were not happy with the service we provided to you. Please do email me if you need support regarding the scan. My email address is Julie.pearce1@nhs.net

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