"Full Knee Recon. Excellent professional"

About: North Manchester General Hospital

Time period from September 2014-present After meeting my consultant about my knee injury, where I tore my ACL completely, my cartilage and damaged my MCL I was more than satisfied. I had to undergo two surgeries and a lot of physical and mental hurdles, especially considering my involvement in sport and age (I'm a 22 year old female). My consultant was professional, understanding, committed and excellent throughout the whole experience. My background is medical/science based however she still explained everything in detail and clearly without being condesending or arrogant. After each meet I felt comfortable and reassured. Throughout my operations she saw me in the ward before the surgery, after the surgery, and the next morning and then once I left. God forbid I would need any other ortho/knee surgeries again but if I do I would 100% be grateful to be seen by this consultant. Granted the whole process through the NHS is at present poor and abysmal, but with regards to my consultant, the anaethatists, theatre staff and all ward staff, I believe credit where credit due and all of the team and hospital staff deserve that. Thank-you

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Response from North Manchester General Hospital

Thank you for leaving your comment regarding your visit to the Orthopaedics department at North Manchester General Hospital. We are so pleased you were happy with the service we provided for you, we are also pleased you found the consultant professional and understanding. We will be happy to forward your comment to the department manager to share with the rest of the team.