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"Day case unit"

About: Good Hope Hospital

Just a few words to say how well I was treated at Good Hope hospital - from the lady on reception who even though extremely busy remained calm and polite - to the medical staff on the ward. On entering the ward I was shown to an spotlessly clean bay and was advised on the procedure of my time in hospital clearly and concisely. All of the staff answered my questions and concerns however simple and mundane. Before my operation the staff in the anesthesia suite were extremely helpful again answering my concerns and made my experience less worrying than expected. After my operation I was offered a drink and some toast which again was delivered by a very pleasant member of staff. On my discharge again everything was explained clearly and concisely. In conclusion I would like to say a big thank you to all the members of staff for making a potentially stressful day comfortable.

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Responses

Response from Good Hope Hospital 9 years ago
Good Hope Hospital
Submitted on 19/02/2015 at 11:44
Published on nhs.uk on 20/02/2015 at 00:00


Thank you very much for your kind comments. I will certainly pass on your positive feedback to the relevant staff at Good Hope Hospital as I am sure that will be very pleased to hear your comments. I do hope that you are recovering well following your surgery. Kind regards Patient Services Team

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