"The ladies who answer the phone are always polite and respectful"

About: Rotherham PCT / Continence service

(as the patient),

The ladies we deal with on the phone from the continence prescription service are always polite and respectful. They always deal with requests or questions in a prompt but nice manner and are always helpful.

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Responses

Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group

Thank you for taking the time to tell us about your experiences, and for your positive comments about the continence service.

Your comments will be passed to the continence service staff.

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