About: Royal Bolton Hospital

Terrible time. Went to A&E with chest pains and difficulty breathing. Waited 90 minutes to be seen after triage.... and it went downhill after that. No beds to be admitted so spent the night on a trolley. No coordination between staff. Told one thing, notes said another. had tests, had to wait for results.... not back yet, not back yet etc all night. Finally saw consultant about 11.30am who had a holier than thou attitude. Contradicted all the initial findings from those who had seen me before. Left the filthy place more than 11 hours after I arrived. I will never go back there, ever, for any reason.

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Response from Royal Bolton Hospital

We're very sorry to hear you were so dissatisfied with your care. There are times when the hospital is very busy and we do have to prioritise patients which regrettably can mean delays for others. If you would like to discuss your experience further please contact our Patient Advisory and Liaison Service on 01204 390193.

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