"Poor quality"

About: Pinderfields General Hospital

I came to this hospital because I had a slight numbness and felt quite weak in my right arm and right leg. It is a nice modern hospital but that's it. It seemed very disorganised.After waiting hours to get a CT scan and to be taken to a room to stay overnight, the doctor who saw me said he would prefere if I would stay over night so they can do more tests in the morning and also have an MRI scan. After spending a few hours in a single room they woke me up at 5 am to move me in a different room. After another few hours a doctor came to see me and told me I can go home after I have my MRI scan (which would be as soon as possible). After 45 mins a nurse came to let me know I can go home.I told her that I need to have the MRI.She then said that I will receive a letter home and I can come another time.I was shocked! First of all There was no need to waste a bed on me and second it was a complete waste of time,very unthoughtful and a waste of resources. Also my partner couldn't get hold of me all morning because nobody answered the phone there... And as my phone battery died there were no ways of communication. From my personal experience I wouldn't recommend this hospital to anybody...

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Response from Pinderfields General Hospital

We would be pleased to arrange for these concerns to be investigated if the patient would like to contact us directly with appropriate details. The email address is pals@midyorks.nhs.uk

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