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"Terrible Treatment"

About: Clementine Churchill Hospital

The receptionists were so rude once they realised I was under NHS. They treated me like I was a liability and were extremely unhelpful about booking appointments. No one deserves to be talked to or treated that way.

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Responses

Response from Clementine Churchill Hospital 9 years ago
Clementine Churchill Hospital
Submitted on 16/02/2015 at 10:34
Published on nhs.uk on 17/02/2015 at 00:02


We are really sorry to hear that your experience at BMI Clementine Churchill Hospital has not been a pleasant one, in particular the experience you received from some of the staff members. We would like to discuss this further with you as we like to where possible try to get patient involvement in developing and improving our services, if you would like to discuss this further, please contact us on 0208 872 3842. Kind regards Claire Armstrong Process and Business Development Manager

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