"hello my name is......"
About: Western General Hospital / Neurology Western General Hospital Neurology EH4 2XU
Posted by Safety (as ),
My mum has been in the neuro unit for nearly 2 weeks and as a family we have encountered many members of staff. The only people to introduce themselves have been two doctors. So disappointing in this day and age.
On another note, I think care rounds are actually tick box exercises. During one such round, not once was there any verbal or physical interaction with my mum. Raises the question as to 'how to prove quality care is being provided'. Paperwork tells one story, but what we witnessed tells something entirely different.
I left feeling concerned that my mum's care is far from adequate.