"A visit by the paramedics to my mother in law who has a UTI"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a carer),

the paramedics arrived and were very professional and helpful, putting my mother in law completely at ease and dealing with the situation quickly and comprehensively

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear petite choux

Thank you for taking the time to share your experience. I hope your mother in law is recovering well.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the ambulance crew who came to your mother in law's aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards


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