"Cutting edge nature of learning about diabetes"

About: King's College Hospital (Denmark Hill) / Diabetic medicine

(as the patient),

1) What is good about this clinic?

Continuity of staff. Personal staff – they know my first name.

Education – DAFNE course, pump technology options.

Cutting edge nature of learning about diabetes from people who know what they are talking about: Prof Amiel, Helen Rogers, Paul Malgus, Sharon Evans

2) What would work better for you at this clinic?

Often feels chaotic, so many people in the waiting room. Can sit for 2 hrs, although the last 2 clinics have been fine.

3) Is there anything that could improve the experience of living with diabetes in between clinic visits?

For crises a definite published number that you can ring at any time.

General – or a log on to ask questions & be answered in 24 hrs

4) What sort of contact would you prefer in between visits?

Crisis – phone. No need generally though.

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Response from Helen Rogers, Consultant Nurse for Diabetes, Kings College

Oh that's such good feedback and really good to hear what you like and how we could improve things by putting our contact details somewhere central for you to access. Thanks for taking the time to answer!

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