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About: Heartlands Hospital

I have just returned home after a five day stay on ward 10 after a tumour removal from my right kidney. I cannot find enough words to thank everyone and I mean everyone for all the kindness care dedication shown to me by the consultant surgeon, down to the cleaners. The nurses,the health workers are so dedicated and work so hard. I was so scared before going in for my opinion but once there, all the 're-assurance I was given I completely fell much happier. I rarely stay 110pc.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 9 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust

Submitted on 20/02/2015 at 10:14
Published on Care Opinion at 13:38

Hi

Thank you for taking the time and trouble to write to Patient Opinion regarding your experience on ward 10. I have forwarded your email to the Matron who I know will share your compliments with her staff.

Many thanks and a speedy recovery

Iona

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Response from Govindan Raghuraman, Associate Medical Director and ITU Consultant, Heartlands, Heart Of England NHS Foundation Trust 9 years ago
Govindan Raghuraman
Associate Medical Director and ITU Consultant, Heartlands,
Heart Of England NHS Foundation Trust

Submitted on 23/02/2015 at 15:50
Published on Care Opinion at 16:37

Dear Patient

I am delighted that you had good care in our Hospital. I will forward your kind words to my staff. They deserve your praise for all their hard work.

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