"No clarity and Bad care"

About: Wexham Park Hospital / General medicine

(as a relative),

My father had a seizure at home, the doctor at A&E told him he had probably experienced a mini stroke and since he looked ok he might as well go home. Shocking. In addition to that his speech was still slurred, after complaints were made he was admitted to a ward in wexham park.

https: //www. rcplondon. ac. uk/sites/default/files/care_after_stroke_-_information_for_patients_and_their_carers. pdf

The guidance here clearly states that a scan should be scheduled and that due attention should be paid to difficulties with speech. Frankly appalling treatment considering he has been admitted 3 times in the last month to hospital due an ongoing serious infection. No clarity from doctors about treatment options, mainly it looks like buck passing. What could be improved? The organisation taking responsibility.

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Responses

Response from Wexham Park Hospital

Thank you for taking the time to leave your feedback. I am sorry your father had a poor experience and you haven't had clarity. I am concerned by your comments and would welcome the opportunity to investigate what happened in more detail. Please contact our PALs team at palswexhampark@fhft.nhs.uk so we can look into this further. Kind Regards Claire Marshall Head of Patient Involvement Frimley Health

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