"lack of care"

I was an outpatient who, on many occasion told the doctor's i was having pain in my neck and my back shoulder,chest and elbow and also my ribs after being struck by a lorry crossing the road i did hav mua to my shoulder but i was still in pain i cldnt get the doctor's to listen to me about my other injuries i i was told there was nothing that could be done for me i have since had a 2nd opinion and im now recovering from shoulder surgery and further scans over 3yrs after the accident have revealed damage to my neck and my back i also have a bone sticking out in my chest,this along with my other iwmjuries are not in any of my med records, after a recent stay in russells hall hospital for a seperate issue i was told by a doctor that my liver had been moved (right side) same side the truck hit me surely these injuries can not be put down to wear&tear like i was told at russells hall im also left handed,hospitals should be a place of trust and care and unfortunately i haven't recieved any.julian wilson