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Useless system and staff.

Story from nhs.uk

"Useless system and staff."

About: Salisbury District Hospital

Two appointments made on the same by hospital staff. Arrived for the first to be told I didn't have one that it had been canceled and the second appointment was the replacement. Both the letters were dates and received on the same day. Useless

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Responses

Response from Salisbury District Hospital 9 years ago
Salisbury District Hospital

Submitted on 11/02/2015 at 16:08
Published on nhs.uk on 12/02/2015 at 00:00

Thank you for your comments; we are sorry to hear about the confusion over your appointments. Please would you contact our Customer Care department on 0800 374208 or customer.care@salisbury.nhs.uk so we can ensure that you have been seen and any follow up arrangements have been appropriately made.

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