"Good nursing but lack of information for fractured arm in Blackburn"

About: Royal Blackburn Hospital / Trauma and orthopaedics

(as the patient),

In May I had an accident resulting in a fracture of my left arm (humerus).

I was taken by ambulance to the Royal Blackburn Hospital, not to A&E but to the minor injuries unit. I was left sat in a wheel chair in the waiting room area. Eventually I was seen by a doctor and taken to x-ray where the fracture was confirmed.

I returned to the minor injury unit and was left sitting in the wheel chair for most of two and a half hours. I was moved onto a second area and seen by another doctor at about 5.30pm. I was given a collar and a cuff to wear and given a prescription and sent home.

The following day I was seen by my GP and sent back to hospital where I redeveloped an infection and was admitted to hospital ward. I remained in hospital care for three weeks.

The nursing staff were brilliant. The most upsetting part of the experience was no one came and discussed anything to do with my further care or treatment until they discharged me.

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