"Excellent service"

I have a chronic back condition. I have been under the care of this hospital for the past 18 months and I am amazed and delighted with the service. I have received excellent care and I am an NHS patient. I have had two epidural procedures to help pain control with good success. I have received excellent communication both written and verbal and feel my care is very holistic. On my last visit on seeing the level of my discomfort I was put forward for my procedure 4 days later. This allowed me to return to work quickly and function in my family environment and with in the community . I have worked as a staff nurse in the past so I am very aware of the efforts made to maintain this clean and welcoming environment. My consultations have been informative, relaxed and very reassuring. My stay at the hospital has only been for a few hours at a time. I was greatly impressed by the standard of cleanliness and friendly and professional approach of staff. This is the standard of care that all patients should experience. My thanks to all staff .

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››