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day procedure

Story from nhs.uk

"day procedure"

About: Heartlands Hospital

Went in to have a day procedure under general anaesthetic on 23rd Jan. The medical team were fantastic as was my treatment and care. Couldn't fault the place, very impressed and thank you 😊

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 9 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 17/02/2015 at 17:10
Published on Care Opinion at 17:14

Hi Krager

Thank you for taking the time to provide your feedback following your recent experience in our Day Surgery Unit.

I will ensure that your comments are highlighted to the Team in Day Surgery Unit. Positive feedback is so important to our staff and is a great morale boost at a time when the NHS generally is subject to a lot of criticism.

I hope you are continuing to recover well, and once again thank you!

Kind Regards

Marie Helebert

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