"Admission to A&E following Angina attack"

About: Conquest Hospital

Arriving in a state of apprehension following an angina attack I was met with polite, patient and professional staff who put me at my ease before carrying out various tests. The two nurses who particularly dealt with me did so with a sense of humour and professionalism which assisted my recovery but also dealt with my condition. Throughout the A&E Department there was a general air of quiet efficiency when dealing with all patients while I was there creating a subliminal reassurance to all.

Story from NHS Choices

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Response from Conquest Hospital

Thank you for your posting on NHS choices letting us know about your personal experience with our Emergency Department at the Conquest Hospital. It's always encouraging for staff to receive positive feedback and is true testament to their dedication and commitment to providing an excellent standard of care. We will ensure that your comments are shared with the staff concerned and we hope that your are making a good recovery. May we also let you know that another way patients and families can give feedback is by contacting Healthwatch East Sussex. They are your independent consumer champion for health and social care and would like to hear from people about their experiences of health and social care services. Their role is to make sure your views and feedback are heard and affect the decisions made by the people who deliver your services. You can contact Healthwatch: by phone: 0333 101 4007, text: 0779 410 0409, email: enquiries@healthwatcheastsussex.co.uk or visit the website www.healthwatcheastsussex.co.uk

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