"Sisters Care"

About: Trafford General Hospital

I am writing on behalf of my sister Dorothy who recently had a routine operation and was transfered to High dependancy and then onto Ward 12. She was treated with dignity and respect and felt the nursing teams on both wards were extremely helpful and hard working. I would like to thank you all on behalf of her family the sister on ward 12 along with the OT, also on that ward. But the rest of the nursing team on both wards were as I said above and made her stay there better after the issues from the operation.

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Responses

Response from Trafford General Hospital

Thank you for taking the time to post your comments on the NHS Choices website following your sister’s inpatient stay on HDU and the Manchester Orthopaedic Centre at Trafford Hospital. It was very kind of you to compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. We were reassured to read that your sister was treated with dignity and respect as these are values that we strive to deliver to all patients at Trafford Hospitals. We hope you sister is recovering well and can assure you that we have passed on your thoughts to the staff involved in your sister’s care at the Manchester Orthopaedic Centre and HDU and they were very happy to receive them. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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Response from Pamela Azicate, Patient Experience Team, Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your comments on the Patient Opinion website following your sister’s inpatient stay on HDU and the Manchester Orthopaedic Centre at Trafford Hospital. It was very kind of you to compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff.

We were reassured to read that your sister was treated with dignity and respect as these are values that we strive to deliver to all patients at Trafford Hospitals.

We hope your sister is recovering well and can assure you that we have passed on your thoughts to the staff involved in your sister’s care at the Manchester Orthopaedic Centre and HDU and they were very happy to receive them.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful