"given good advice after calling 111"

About: Harmoni / NHS 111

(as the patient),

I had been sick and had diarrhoea during the day. During the evening I experienced a lot of pain in my upper chest. I decided to ring 111. After initial contact I was passed on to a very friendly person who was thorough in her questioning and gave me good advice. She said that a doctor would ring back to confirm a diagnosis.

The doctor did ring back after about half an hour. He was not as personable as the previous person but did confirm I had Gastroenteritis and gave me good advice.

Overall I was pleased with the attention I received through this service.

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