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"We cannot thank you enough"

About: University Hospital Wishaw / Cardiology (Ward 4)

(as a relative),

I would like to take the time to thank and commend all the staff for the excellent care my Father received while staying in Wishaw. He was an inpatient on both the ACU and ECU.

Not only was the care he received beyond excellent but the staff dealing with him made sure to take the time to feed back to us regularly and in great detail about his care and planned procedures etc.

As a health professional myself I am aware of the pressure on a hospital ward and feel that the service we were given as a family was exemplary. The staff should be proud of themselves for providing the highest level of care not only to their patient but also to this family.

We cannot thank you enough

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Responses

Response from Marion Mark, Director of Hospital Services, University Hospital Wishaw, NHS Lanarkshire 9 years ago
Marion Mark
Director of Hospital Services, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 10/02/2015 at 16:00
Published on Care Opinion at 17:00


picture of Marion Mark

Dear Gratefuldaughter15

Thank you for taking the time to complete this posting thanking and commending staff for their excellent care in both our ACU and ECU units they will be delighted to receive your comments.

I am pleased that they kept you and the family up to date on a regular basis with all aspects of your fathers care and procedures and that you thought the standard of care was exemplary. Please be assured I will pass on your posting to the staff.

I hope your father is recovering well.

Best Wishes

Marion

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