"I have now had surgery on my shoulder twice at..."
About: Spire Wellesley Hospital Spire Wellesley Hospital Southend-on-sea SS2 4XH
I have now had surgery on my shoulder twice at this hospital. Both times I had to return due to blood trickling down my chest the following day. This time around I was cleaned up and the wound redressed very nicely. The service was good right up to the moment that a nurse was called to make a sling up so that I had my arm held high and somewhat immobilized. This quickly became a farce as I had to deal with the ward manager who was training (actually more like trying to impress) a young female nurse. Given that I have metal staples in a six inch wound on the top of my shoulder, this person thought it was a good idea to create a sling that put pressure on the top of my shoulder. I explained carefully that this was not acceptable and that I wanted one that travelled around the back and bypassed my wound and the collarbone underneath that had just had the metalwork removed. I explained that anything that put any weight on the wound and the extramely sore collarbine would be discarded as soon as I got home. He simply would not, could not listen to me. We reached an impass. He wanted to do it his way, I would not let him. The young nurse looked pretty scared, I told him that I wanted to go home. We walked out, furious that this man would not listen, furious that he was obviously more concerned with impressing a young nurse with his sling making skills than he was at helping the patient. All of my previous visits (numerous) have been good, but this man really, truly annoyed me.