"Treated with efficiency and good humour at X ray dept"

About: Western Infirmary/Gartnavel General / Radiology

(as the patient),

I had occasion to attend the XRay department in early February 2015.

I would like to express my satisfaction with the care and attention given by every member of the department.

I was not sure where the department was and asked a passing porter who gave me clear simple directions. The department was very busy but everyone was treated with efficiency and good humour. Thank you!

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Responses

Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear Almond,

Thank you for your kind comments about all of the staff you encountered when you attended for an X-ray. It is great to hear that the whole team provided you with the same level of care and attention, which is of course what we would expect of all of our staff.

So that I can make sure this goes to the right team, could you clarify for me which hospital it was you attended?

Many thanks,

Lorna

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Update posted by Almond (the patient)

The hospital that I attended was the Western General hospital,Glasgow