"Fantastic little hospital"

About: Victoria Hospital

I recently attained the hospital on 2 occasions. the overall service they provided was great and we are lucky to have such a great hospital in Deal. The physiotherapy team at Deal were wonderful and provided a brilliant service. I was treated for a back injury with care and respect and my physio was very knowledgeable. I attended for a number of weeks and was given exercises to do between each session. The back pain went and I am becoming stronger to avoid pain from returning. The second occasion I visited Deal hospital was for a chest X-ray and blood test. After a visit to my doctor I attended the hospital later in the day for these checks and there was barely a wait. I was treated very well and the lady doing the x-rays was highly efficient and thorough. I received results 2/3 weeks later.

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Responses

Response from Victoria Hospital

Hello, Thanks for taking the time to tell us about your recent experiences at Deal Hospital. We are delighted that you received excellent care and treatment from the physiotherapist and that you are no longer in pain and continuing to do your exercises. We will pass on your gratitude to the staff there. The X-ray service at Deal Hospital is actually provided by East Kent Hospitals University Foundation Trust rather than our Trust (Kent Community Health NHS Trust) and so we will forward your kind comments onto them so that they can be shared with the staff that carry out the x-rays and blood tests. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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