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Communications Problems

Story from nhs.uk

"Communications Problems"

About: Royal Stoke University Hospital

Had out patients appointment and after 20 minutes was taken in to see a doctor. He never introduced himself, did not have a name badge on. After 4 minutes appointment finished.

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Responses

Response from Senior Communications Officer, Communications, University Hospitals of North Midlands 9 years ago
University Hospitals of North Midlands

Submitted on 17/02/2015 at 16:30
Published on Care Opinion at 17:00

Dear 'Anonymous'

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands.

May we suggest that you contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you

Response from City General Hospital 9 years ago
City General Hospital

Submitted on 26/02/2015 at 10:00
Published on nhs.uk on 27/02/2015 at 00:00

Dear 'Anonymous' Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands. May we suggest that you contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk. Thank you Senior Communications Officer, Communications, University Hospitals of North Midlands

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