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"eye problems"

About: Kettering General Hospital

I recently had cataract surgery on Spencer ward, I was very nervous, but the staff were amazing, the h.c.a s nurses and doctors could not have been kinder. They explained everything that was happening and put me at ease. I was offered drinks and food, and advice how to cope at home. It really was a good experience. I need to come back for my other eye to be treated, I'm sure I will not be worried at all next time. We read so much negativity about the nhs, but my experience has been very positive. Thank you so much.

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Responses

Response from Kettering General Hospital 9 years ago
Kettering General Hospital
Submitted on 17/02/2015 at 15:21
Published on nhs.uk on 18/02/2015 at 00:00


Thank you for the positive comments you made regarding your recent visit to Spencer Ward. We appreciate feedback from our patients showing how we are performing as a department. We aim to make the patient journey a positive one and we are pleased that we achieved this for you. I have passed your comments on to the team. Pat Holmes Matron Ophthalmology

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