"poor advice on swine flu at Huddersfield"

About: Huddersfield Royal Infirmary

(as the patient),

At the end of June I was admitted to Huddersfield Infirmary at approximately 6pm with a kidney infection, didn't receive any pain medication till after 9pm and didn't see a doctor till 1am, which I understand is not uncommon as the doctor I was to see had many areas to cover.

I was in a room with another patient who had similar condition to me but also displayed bad cough, high temp and aching.

After a 2 day stay I was allowed to go home, on the morning I could go home the staff on the ward had decided they thought the person I had shared room with was also suffering from swine flu as well as kidney infection.

I asked staff if there was anything I should do as I was concerned as I had shared a room and bathroom with her for 2 days, I was told to 'not kiss her'! mmm helpful. I asked again later as I have a toddler at home and was concerned, I was told “well flu is flu, if your going to get it you will". Again, not particularly helpful.

I have since displayed various symptoms of swine flu and have now been given Tamiflu.

I am more than a little annoyed that I didn't get better advice in hospital and wasn't given the option of Tamiflu on discharge.

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Response from PALS IN BOX, Patient Advice & Liaison Service, NHS Kirklees

Thank you for providing feedback on our services.

Your concerns have been noted and if you would like to make direct contact with our Patient Advice & Liaison Service we will be able to investigate your concerns further and provide you with more information.

Please contact either of our PALS offices on 01484 342128 or 01422 222417 or visit our website at www.cht.nhs.uk under the link PALS.

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