"Visited twice this week for different things...."

About: Hinchingbrooke Hospital

Visited twice this week for different things. Generally hospital staff are great, caring and knowledgable. Two things wrong, 1) admin staff are rubbish. Booked me into wrong clinics twice, second appointment resulting in me taking a day off for nothing. Sort it out. 2) general inefficicies of procedure, like why waste 3 people's time taking me on a bed to "surgery" (an injection) when I can walk? The height levels between hospital and treatment centre means a trolley lift to get you over the slope. This must happen 100 times a day. Move waiting area to main hospital perhaps. Ridiculous.

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Response from Hinchingbrooke Hospital

Thank you for taking the time to leave feedback about your experience of visiting Hinchingbrooke Hospital. We will ensure that your comments for improvement are passed on and would like to thank you for sharing these with us. If you would like to discuss anything in further detail plaease contact our Patient Advice and Liaison Team on 01480 428964 or by email: hch-tr.pals@nhs.net.

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