"I cannot thank them enough for the treatment we get for him"

About: Specialist services / Special needs dental service/Community Dental Service

(as a relative),

The specialist dental service we have received from Sarah Naylor and team at Hucknall has been excellent. We are able to have regular check-ups at our local health centre. Our son has autism and it was a huge relief to get the referral to access this service. Our son is non-verbal and has severe sensory issues so a mainstream dentist would be impossible. It is a huge relief and comfort as now he is calmer and more relaxed to at least be able to have his teeth looked at.

Over the past 3 years he had to have dental work done at the Queens Medical Centre on 2 separate occasions because he needed extractions and fillings. Sarah Naylor was at the hospital both times to do the dental surgery. It is such a complex situation but they made it very reassuring for us. Any dental work has to be done under general anaesthetic because of his difficulties. The continuity, care and support we have and still receive is amazing and I cannot thank them enough for the treatment we get for him. Thank you

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Responses

Response from Jane Walker, Dental Nurse Manager, Integrated Dental Unit, County Health Partnerships

Thank you for taking the time to comment regarding your sons dental treatment at Hucknall Health Centre by Sarah Naylor and her team.

I am pleased to hear that your son is calmer and relaxed when he has his teeth looked at and that you were reassured that Sarah also undertook his treatment at the QMC. We understand that trying to maintain continuity in the team providing care is important and we are pleased that you have felt the benefit of this.

Thank you for your kind and extensive comments they are very much appreciated.

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