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Excellent professional service that delivered...

Story from nhs.uk

"Excellent professional service that delivered..."

About: University Hospital Of North Durham

Excellent professional service that delivered holistic care. As a very worried lady my treatment was well executed by professional caring people. In particular the lady that performed my mammogram put me at ease, she was kind and empatheic. The doctor explained my results immediately after the ultrasound as he was aware Of my anxiety. Another doctor was professional, succinct and to the point. This instilled me with confidence. The healthcare assistant in clinic was kind and caring. Thank you all

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Response from University Hospital Of North Durham 9 years ago
University Hospital Of North Durham

Submitted on 06/02/2015 at 09:58
Published on nhs.uk on 07/02/2015 at 00:01

Thank you for providing feedback on your recent visit to the Unicersity Hospital of North Durham. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Manager of the service to pass on to the staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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