"Physiotherapy dept"

About: Gosport War Memorial Hospital

I had appt at the physiotherapy dept, which I attened twice but on my second visit I was told by the physio that the problem was really all in my head and that I had to have the confidence to use my knee in the right way to build up the muscles. I found this to be an insult to my intelligence as I have put up with this problem and the only reason I went to my doctor was that because of my knee I ended up on holiday with a broken wrist because my knee gave way and as a result broke my wrist. so to be told it's all in my mind I feel this is outrageous. because he couldn't see anything obvious with my knee it's all in my mind, so until I break something again or end up in minor injury department on entonox I have to put up with this problem,

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Response from Gosport War Memorial Hospital

Dear Julie I was very sorry to hear of your experience when visiting the physiotherapy department at Gosport War Memorial Hospital. I have shared the issues you have raised with the manager of the service and he has asked me to pass on his sincere apologies to you. We would welcome the opportunity to discuss this with you, to help address your concerns and investigate what happened. If you would like to speak to the Complaints and PALS Team regarding this matter, please do not hesitate to call us on 02380 874065 at your convenience. Kind regards Julie White Complaints and PALS Officer

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