"Prompt treatment"

About: Queen's Medical Centre / Paediatrics

(as a parent/guardian),

Attended A&E on busy Monday afternoon/evening with 13 year old son. even though extremely busy we were cared for extremely well with great communication and prompt treatment.

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Response from Nottingham University Hospitals NHS Trust

This is great to hear. Thanks for taking the time to get in touch. Our staff in our Emergency Department do an outstanding job, very often in challenging circumstances. We hope your son is now recovering well. We will pass on your ‘thank you’ to our colleagues in ED.

Response from Queen's Medical Centre

This feedback was originally posted in February 2015 via the Patient Opinion website. There is presently a technical problem with the NHS Choices website. This means a back log of comments are presently being pulled from the Patient Opinion website later than usual. We have escalated our concerns to the NHS Choices team, who have assured us that their team are working to resolve the problem. We responded to this post back in February 2015. This lovely feedback was shared with the staff involved at the time.

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