"I felt very let down"
About: Crosshouse Hospital Crosshouse Hospital Kilmarnock KA2 0BE
Posted by livinglifeyourway (as ),
My dad was admitted to hospital following what was originally thought to be a viral infection. He was later diagnosed with an auto-immune disease and we were lucky the doctors caught it when they did.
At this time our family were restricted to visiting times and it was difficult for me to get 5 minutes alone with him. On the two occasions I was able to visit him when no other family members or friends were there I was not allowed to see him as another patient was receiving treatment during the visiting times within his 6 bedded room. At the time my dad was not allowed out of bed and I was unable to visit him even to say hello.
I got upset and kept being told by nursing staff that it would be 5 minutes, which turned into an hour and I had to leave for work. They did offer for me to stay longer than visiting to see him. However, I felt very let down by the structure and felt that other patients were being affected by the treatment being received by another.
I'm fully aware this was a hospital environment and everyone was entitled to receive the care, but as far as I was aware, visiting times are allocated to allow treatments to be done outwith these times. During a very difficult and frightening time for our family that 5 minutes would have meant more to me than anything in the world.