"It was pleasing that TRAQS contacted me soon after seeing the GP"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

I was very pleased with the whole experience from seeing my GP to receiving my initial appointment. It was pleasing that TRAQS contacted me soon after seeing the GP- I knew then that my referral was being d/w promptly & I wasn't left wondering just how long I was going to have to wait. In fact I didn't have to wait very long at all!

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Future946

Thank you for taking the time to share your positive feedback with the TRAQS team.

It is always good to hear from patients but especially rewarding when the patient has found the service exceeded their expectations.

Thank you again for your positive comments and we wish you well for the future

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