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Colonoscopy department were outstanding

Story from nhs.uk

"Colonoscopy department were outstanding"

About: Countess Of Chester Hospital

I attended colonoscopy for examination today at 8.30. Very scared of procedure but even more worried of results. I could not have been in better hand. What a fantastic team. From the minute you are called you are treated so warmly & everyone talks to you to reassure you. Everything was explained in detail and every concern or question answered. Thank you so much for your professionalism I could not be more grateful.

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Responses

Response from Countess Of Chester Hospital 9 years ago
Countess Of Chester Hospital

Submitted on 03/02/2015 at 18:46
Published on nhs.uk on 04/02/2015 at 00:00

Dear Mrs Irwin Thank you for your feedback. We appreciate the time you have taken to compliment our staff. Please be assured that your kind words have been shared with the relevant staff. Thank you once again. The Patient Experience Team

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