"Outstanding. Feedback notified me of two cancellations"

About: Telford referral and quality service (TRAQS)

(as the patient),

Outstanding. Feedback notified me of two cancellations that I have taken advantage of. And Graig in the Patient Line office, is a perfect gent.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Cross727

Thank you for your positive feedback. I am pleased that we were able to offer an earlier appointment to allow you to be seen earlier.

I will pass your positive comments on to Criag and we wish you well for the future

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