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I have never experienced any problems at any time

Posted By Naval836

"I have never experienced any problems at any time"

About: University Hospital Ayr

(as the patient),

I attended the Dr Dwyer’s dermatology clinic earlier this week, although I was seen by another doctor. I have been going to this clinic for about a year and it has always been a great experience. I have never experienced any problems at any time.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 05/02/2015 at 10:15
Published on Care Opinion at 10:22

picture of Eunice Goodwin

Dear Naval836,

I am delighted to hear you have always had a great experience, thank you so much for taking the time to let us know about it. I am sure the staff will be delighted to know this too, it is always good to hear when we are getting it right.

Best wishes

Eunice

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