"Unsatisfied family member of patient"
About: Hull Royal Infirmary Hull Royal Infirmary Hull HU3 2JZ
The cramped ward my family member was placed in whilst he waited for a bed on another ward, for three days, was very cramped and noisy. In my visits I witnessed a lack of communication between staff, the patient in the next bed was left after requesting the toilet twice, when he finally got assistance the nurse seemed very put-out to help. My family member was in a poor state, when the nurse came into the room shouting things to others. I will however commend a number of nurses who had grace and were very supportive to the patients, its just a shame the good will is not carried throughout the hospital.