"Update your web site!"

About: Ripon and District Community Hospital

Looked on website at opening hours of minor injury unit. It said till 9pm. It Also said 'website verified on 30/01/2015' (2 days ago). Drive 15 miles to ripon with painfull, swollen, infected knee/leg (having been to harrogate A&E the week before (for 4 hours) & told to leave it & it should be ok, then to my GP 4 days Later, yep it's infected, here's some antibiotics & it'll start improving in a couple of days). Got there at 8:15pm. No-one there. Another member of staff said they've been finishing at 6pm for ages due to cutbacks. Absolutely disgusted. Typical of lots of NHS staff, do the least possible to get there wage, can't even get the basic info right. Currently sat in harrogate A&E again, really happy, hoping they stick a knife in it.

Story from NHS Choices

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Responses

Response from Ripon and District Community Hospital

Thank you for taking the time to contact us about this issue and I apologise that the information was out of date when you looked at it. On investigation, it appears that the updated times which had been entered had not gone through the NHS Choices server. Since you pointed this out to us, I am pleased to say that we have been able to update the site with the correct information. Full information about our services, including opening times, is available on our own website at www.hdft.nhs.uk Thank you again for drawing this to our attention and I apologise for any inconvenience this issue caused. Chris Watt Head of Communications Harrogate and District NHS Foundation Trust