"I have been on the phone for 45 minutes getting..."
I have been on the phone for 45 minutes getting passed from pillar to post trying to get put through to the Maudsley in order to trace a relative. The phone number is a switchboard and the operator who even though tried her best was as useful as a chocolate fireguard. Why is there no direct number ? Why do all the phones go to answerphone? Why is there noone to speak to ?