"I can honestly say my life is changing"

About: Inclusion Matters Wirral

(as the patient),

I had high intensity therapy for PTSD, some of which was caused by childhood trauma. I had no idea how much these early life events had impacted on my self-perception and had altered my view of the world.

I was encouraged to question whether these views were factual or just my beliefs. This was an enormous turning point for me and I can honestly say my life is changing as a consequence of this therapy. Part of the therapy dealt with processing memories and as a consequence I no longer have the intrusive images/ flashbacks that have haunted me for decades.

My therapist treated me with the utmost dignity and respect and supported me through the most painful episodes. I feel that the therapy went at my pace and I was kept well informed of my progress. I came away with good coping skills and am continuing to utilise these.

The only downside was one of a practical nature. It was not easy to have to finish sessions and exit through a usually very busy waiting area, especially as I was extremely tearful.

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Responses

Response from Paul Evans, Manager, Inclusion Matters Wirral We are preparing to make a change

Dear Voodoo

Girl thank you for taking the time to post this feedback. We try our hardest at IMW to deliver the highest quality care and it seems that in you case we have managed to support you through some longstanding difficulties.

I also note your feedback regarding leaving your session still tearful and we will look at that to see what changes can be made to support clients further.

We wish you well for the future.

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