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"A big thank you from our family"

About: Stoke Mandeville Hospital / Accident and emergency

(as a relative),

My father was admitted to SMH with a chest infection & dehydration. He was in A&E for over 24hours in a cubicle (more admissions during the evening were waiting in corridors). My father has advanced Alzheimer's & confusion for him set in very quickly. The care & support we received as a family was overwhelming. He was regularly monitored & cared for. We were kept fully updated on his medical condition. He was unable to be admitted to a ward due to the sheer volume of emergency's.

We are so very grateful to all the staff in A&E & in the Assessment & Observation Ward. They all showed kindness, compassion & professionalism under extremely trying pressures.

A big thank you from our family & of course our Dad.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 9 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 20/02/2015 at 16:46
Published on Care Opinion at 16:59


Dear responder

Thank you for your kind words. Your comments have been forwarded to the team you have complimented to encourage them

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