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"Swift treatment at Hairmyres Hospital"

About: University Hospital Hairmyres / Emergency Department

(as the patient),

At the weekend I experienced severe pain in my upper back and my partner took me to Hairmyres A&E.

I have nothing but praise for the swift attention I was given. Doctors and nurses were so nice and very thorough. I was admitted to Ward 3 for a few hours and the attention I was given was impressive even down to bringing me my normal medication when it was due. I felt the hospital was very clean and peaceful.

Thank you for taking such great care of me even though it was just a few hours.

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 9 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire
Submitted on 03/02/2015 at 08:02
Published on Care Opinion at 09:18


picture of Susan Friel

Dear annmac

thank you for sharing your experience with us. I'm so glad you felt cared for by our team. I was particularly pleased that you felt the hospital was 'clean and peaceful' - this is a lovely way to describe your experience. I will make sure that your thanks are passed on to the teams who were caring for you. Please accept my best wishes for your continued recovery.

Kind Regards

Susan

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