"Had to wait for transport from hospital"
About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS) South Western Ambulance Service NHS Foundation Trust Patient transport service (PTS) Exeter EX2 7HY Southmead Hospital / General medicine Southmead Hospital General medicine BS10 5NB
Posted by robin499 (as ),
I am very angry and upset with the way my mum's transport was arranged we were told that she could come home and transport had been arranged for her then we were told that she couldn't come home as see then needed a risk assessment which was fine.
We then waited and waited for this to happen then we got her own wheelchair up there and still waited and waited this went on days later.
Mum is now home but this has been a traumatic and upsetting time for her and us as a family.