"What a fantastic lady!!"

About: Queen's Medical Centre / Maternity care

(as the patient),

I had a show on the Friday and then phoned in later that day to the labour suite for advice and was told that I was in slow labour. Then throughout the night I continued to have lower back pain and was quite uncomfortable. I telephone in again at 4.00am to be told to have a bath and a couple of paracetemol which I did but then continued to be violently sick. I then phoned into the labour suite at 6.00am to be told that I was still in slow labour and to take my time and make my way into the hospital where I would be seen and given some oral painkillers and then sent home. I arrived at the labour suite just before 7.30am and was asked to wait in the lounge as the as a room wasn’t ready yet. Then a mid wife took me to through to a delivery room and examined me. She said that my babies head was really low and I was 8can dilated and that there was no time for pain relief except for gas air. My eyes were wide and open as I was frightened at this point. However, the midwife who delivered my baby was fantastic and tried all other methods to ease the pain and made my labour bearable. She was fantastic and a real credit to her profession. She was firm with me when needed and reassuring throughout as I was very apprehensive as it was my first baby. Also my placenta wouldn’t deliver and it took one and a half hours to deliver it. The midwife tried her hardest to ensure that I wouldn’t need to go through to theatre. The NHS needs more people like Sue Hayes, what a fantastic lady and professional!

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